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Quail Haven Village

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155 Blake Blvd, Pinehurst, NC 28374
Care provided: Assisted Living, Skilled Nursing, Retirement Communities
For more information about assisted living options 866-567-1335 The phone number connects you with a local advisor from Assistedliving.com
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  • Community Information

    Quail Haven Village is an assisted living facility in Pinehurst, NC. Quail Haven Village offers activities at their location for residents. These activities generally allow residents to maintain healthy lifestyles by encouraging movement and socializing with their peers.

    Being able to chat with other residents becomes an important part of many peoples' lives and Quail Haven Village offers common spaces indoors to support that need. The benefit of living in an assisted living community is that making meals can be costly and time consuming process so Quail Haven Village provides meals for residents.

    Staff is awake and available 24 hours a day so if any emergencies occur no matter the time, there will be someone ready to help. Making sure residents with diabetes monitor their insulin levels is clearly an important task and Quail Haven Village can help with that task. If a resident needs assistance moving from a bed to a wheelchair, this facility has staff who can help.

    If you represent Quail Haven Village and would like to claim your listing, please contact us.
  • Residents

    Nurse
    Male
    Female

    The minimum age that a resident may be is 55 years old.


    Staffing

    24-Hour Awake Staff


    Facility Care Level

    Care Level Percentage
    Light Care %
    Medium Care %
    Heavy Care %

    Additional Services

    Diabetic Care
    The community can help residents monitor their blood sugar but cannot give insulin injections.

    Incontinence Care
    Incontinent residents must be able to manage incontinence themselves.

    Non Ambulatory Care
    This community can provide standby assistance for residents who need help transferring, for example, from a bed into a wheelchair.

    Other Care
    This community provides multiple levels of care allowing residents to remain at the community while receiving increasing care.
     
  • Transportation

    Smoking

    Additional Amenities

    Activities Onsite
    Devotional Services Offsite
    Indoor Common Areas

    Other Services

    Aging in Place

    Meals

    Meals Provided

    Activities Provided

    None specified at this time.
  • Average Room Pricing at Quail Haven Village

    Room Type Assisted Living
    Studio
    1 Bedroom
    Semi-Private
    2 Bedrooms
    Disclaimer: The prices, amenities, features and care offered at senior communities are all subject to change; therefore information on this community profile may be out of date. Please note the costs per community are rough estimates; actual costs may vary depending on special offers and discounts, additional fees for services and care, and availability.


    Estimated Fees at Quail Haven Village

    Fee Type Assisted Living
    Community Fee
    Respite Fee
    Buy-In Fee
    High Care Needs Fee
    Medium Care Needs Fee
    Low Care Needs Fee
    2nd Person Fee
    Disclaimer: The prices, amenities, features and care offered at senior communities are all subject to change; therefore information on this community profile may be out of date. Please note the costs per community are rough estimates; actual costs may vary depending on special offers and discounts, additional fees for services and care, and availability.

    Paying for care

    Commercial Insurance
    Private pay
    Social Security
    Separate pricing structure for care
    Veteran's benefits

Nearby Communities

If Quail Haven Village isn't quite what you're looking for, take a look at a few other nearby communities that might be a better match.

Fox Hollow Senior Liv... Nearby Community
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1.78 miles away.
Magnolia Gardens As... Nearby Community
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Elmcroft of Southern... Nearby Community
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Carolina House of Pin... Nearby Community
17 Regional Drive, Pinehurst...
2.8 miles away.

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Nearby Cities

City Distance Number of Facilities Average CostAverage Cost for 1 Bedroom
Pinehurst2 miles2$4,010
Southern Pines2 miles2$3,230
Raeford22 miles1N/A
Star23 miles1N/A
Laurinburg28 miles1N/A
Red Springs29 miles1$2,200

General Pricing Information for Pinehurst Assisted Living

Room Type Minimum Cost Average Cost Maximum Cost
1 Bedroom$3,625$4,005$4,515
2 Bedrooms$4,125$4,125$4,125
Semi-Private$2,625$2,780$2,895
Studio$3,200$3,245$3,275

Community Reviews

Horrible, Horrible Place

reviewed on: 11/17/2014 by Elizabeth Davis

Quail Haven Village in Pinehurst, NC is horrible. My father was admitted for rehab on Friday, November 14, 2014. I work and stay in Raleigh during the week and came down Friday night to see him. I was a bit concerned by all the white call lights on and skeleton staff. He was asleep and I spoke briefly to the night nurse who seemed aware of my father’s condition. I returned on Saturday, November 15, 2014. The staff had let my father sit in his feces for hours after "forgetting" he had called. When I asked the nurse to clean him up, she accused him of not pressing the call button and began to argue with me. At one point, five staff members were yelling at me in the hall. They refused to clean up my father until I "treated them with respect". They don't accurately record when they give him his pain medications and when I asked to see the paper records, they refused. Staff falsifies records. I had to ask for my father's catheter bag to be emptied since it was full, the supervisor said her "records" showed that I "demanded" the staff empty his bag when it was only 200. I informed her the bag was at 2000 not 200 and suggested their record-keeping was not adequate. She again denied any staff malfeasance. I said, "OK, don't believe, I'll just take photos the next time." The supervisor told me that I was "not allowed to take photographs." The staff members removed their nametags and refused to speak with either my father or me and the same woman who started the argument with me gave us multiple names (Wanda and Pearl). I recorded a conversation in which the supervisor, Joan Vasilik, told me that I am "not allowed to ask staff members their names" which is a violation of NC Law 90-640. Identification badges required. The place reeks of urine and feces. After my altercation, I left for a few hours. When I returned, the "nurse" who started the argument with me went into my father's room and yelled at him. Apparently, the staff is taking their anger out on my father, took his water mug away and “forgot” to return it for two hours. They refused to provide him with extra pillows so I brought some from home. Rooms have no phones so patients/inmates can't call for family to help them. The food is ALWAYS served cold, the food is inedible and the food service people are annoyed when you ask them to reheat it. Until we can get him out of this hellhole, we're providing his food. To summarize: Only put your elderly here if you hate them and want them to suffer. Staff forges records. Patients have no way to call for help. Staff turns off call buttons. Staff denies errors. Staff argues and refuses to provide basic services. Staff is sloppy with distribution of pain medications. Staff refuses to wear nametags or identify themselves. Supervisors aren't interested in improving staff, just protecting them. Staff is used to bullying old people with diminished mental capabilities. Food is sub-standard and served cold.

toured but didn't feel it would meet ...

reviewed on: 11/30/2013 by Carol

toured but didn't feel it would meet the needs of my mother.

Disgusted with Quail Haven

reviewed on: 02/20/2019 by Ann Kunce

Would not recommend and we moved our Mother to another facility. They do not clean the rooms, staff (nurses and admin) along with some CNA's are rude and inattentive, food is awful. They increased the rate by $400 a month stating Mom required add'l services but offered none.

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